Are you thinking about opening a CSC Centre but don’t know about the services you can offer through CSC and looking for CSC Services List? Don’t worry, in this post of CSCseva, you’ll get not only the service list but much more than that. This one post will cover most of your queries. In this post, we’ll cover:
- CSC Service List: Services that you can offer
- High-Margin Services: Services that can bring you a larger profit margin.
- How to Reduce Competition: How to stand out among other competitors.
- Growing Your CSC: Simple tips to attract more customers
- Expected Earnings: And finally we’ll discuss how much you can actually earn through CSC.
So let’s start from the very basics.
What is a CSC ?
A CSC (Common Service Centre) is a government initiative that is aimed to provide different digital services to citizens, mostly in rural areas. CSC services can act like a one stop solution for citizens to get different types of services, from basic bill payments to Banking services etc. Those who provide these services are called VLE(Village Level Entrepreneur).
If you wish to become a VLE, you can register on CSC portal easily and get your CSC ID. To know how to register on CSC, you can visit CSCSEVA official website. In CSCseva blog section, you’ll get the post of CSC Registration Process. Or you can directly click here.
After getting CSC ID, the first thing you need is the knowledge of CSC services that you are going to offer. But what are these services?
CSC Services List: What Services Can You Offer?
Although different customer bases have different requirements of services, here’s some common CSC services list that you can offer no matter what your location is. But remember, these are not everything. There are more than hundreds of services available on the CSC portal
A. Governemt to Citizen (G2C)
The most common and useful of all CSC Services is G2C services. You can provide the necessary services to citizens and help them. Most of these services are,
- Pan Card
- Electricity Bill Connection
- Water Services
- ITR filing
- Jeevan Pramaan
- Passport Application
- E-Stamp services
- Udyam services
- Dak Mitra
- Government E-Marketplace (GeM)
- Ayushman Bharat Yojana
- Defence Pension Services
B. Aadhaar Services
While Aadhaar is one of the main CSC services that you can offer, it is not available for everyone. You can contact your DM to know more about this. Once you get Aadhaar Services permission, you can offer
- Name Correction
- DOB correction
- Gender Correction
- Address Update
- Mobile number & email id update
C. Business to Citizen (B2C)
You can provide these B2C CSC services to your customers.
- DTH recharge
- Mobile Recharge
- Bill payments
- Insurance Premium Payment
- Loan repayment
- Fastag Recharge
D. Financial Inclusion
Financial Inclusion is one of the CSC Services category that can bring you large profit margins. You can offer,
- Banking Services
- Loan Services
- National Pension System
- Insurance
- Digipay
- Demat Account
- Forex exchange
E. Tour & Travels
Tour and travel services can be beneficial for both you can your customers. For hassle free travel experience, you can provide your customers these services
- Train Ticket Booking
- Flight ticket booking
- Bus Ticket booking
- Hotel room booking
F. Education
If you want to dive into social upliftment and want to help your customers by different types of education services, you can also do that from CSC. CSC services on education include but not limited to
- CSC Olympiads
- Tee-centre Entrepreneur Course (TEC)
- Certificate Course in Entrepreneurship Course (CCE)
- Basic Computer Course
- Speaking English Course
- Certificate course in stock market
- Sarkari Pariksha preparation
- Indian institute of Banking and Finance – Business Correspondents/Business Facilitators(BC/BF) Registration.
G. Skill Development
Along with educational services, you can also sell these skill development courses to your customers for their benefit.
- Cyber Security Course
- Digital Wellness
- Optical Fiber Splicer Training Program
- Soft Skills and personality development course.
- DTH set-top box installation and service technician.
H. PM Welfare schemes
- Pradhan Mantri Laghu Vyapari Maandhan Yojana
- Pradhan Mantri Shram yogi maandhan yojana
- Pradhan Mantri Kishan maandhan yojana
- Pradhan Mantri e-Shram Yojana
- LPG services
- Pradhan Mantri Fasal Bima Yojana
- Pradhan Mantri kisan samman nidhi yojana
- Pradhan mantri street vendor atmanirbhar nidhi (PM-SVAN)
I. legal Services
- Tele-Law service Through CSC
- E-Courts Service Through CSC
- Nyaya Bandhu Service Through CSC
High Margin CSC services
Although different customer base have different needs of services, and you have to focus on the services based on your customer base. But here’s some services that can bring you high profit margin while helping the citizens at the same time.
1. Insurance Services
You can provide Life, Health, Vehicle insurances to your customers and earn a good amount of profit. CSC has most of the companies listed. You can give the best insurance among different companies, explain them nicely to your customers about benefits of having a insurance and why that particular insurance will be best for them.
By doing so you’re helping your customers to get insured, at the same time you are earning good commissions as well.
2. Banking Services
You can provide banking services to your customers like ACCOUNT OPENING, CASH WITHDRAWAL, MONEY TRANSFER, etc. By providing these services you’ll get a regular customer base that will come regularly to your centre. You can earn good commissions by giving these services to your customers. At the same time you can tell them about your other services. It will increase the awareness among customers about different services and thus your gradually increase your profit in the long run.
3. Loan Services
You can help your customers to apply for different types of loans and get commission on every loan disbursement. You can apply for HOME LOAN, PERSONAL LOAN, LOAN AGAINT PROPERTY etc. for your customers from CSC portal.
These services can help you get a good amount of passive income. If you can gain more customers in these services, your centre will be much more profitable than your competitors.
How to Reduce Competition ?
Now we have discussed what services can you offer, its time to go a little deeper on on the first step of growing our CSC centre. As you know in most of the areas there are already different internet cafes available. They provide most services as well. But what makes CSC better than them? Its CSC itself.
CSC has hundreds of services available on DIGITAL SEVA portal. To be famous among your customers and make a personal brand, you must choose some of the services and perfect them. This will help you build trust among the customers.
To stand out from the competition with your CSC Centre, here are some easy-to-understand tips:
- Offer Unique Service Bundles: Create special bundles of services. For example, offer digital literacy classes along with government services like Aadhaar updates. Bundles make it convenient for people to get multiple things done in one visit, which they’ll appreciate.
- Focus on Customer Service: Be friendly, polite, and helpful. A little extra kindness and patience go a long way! Happy customers are more likely to come back and to recommend your CSC to others.
- Advertise Locally: Let people know about your CSC through posters, flyers, or social media like WhatsApp or Facebook. Keep it simple and explain what services you offer and any special promotions.
- Be Reliable and Consistent: Stick to the hours you set, and make sure your services are dependable. If people know they can count on you, they’ll keep choosing your CSC over others.
These small efforts can make a big difference and help you build a loyal customer base in your area.
How to grow your CSC Business?
Once you have started your CSC Centre and have a clear understanding of your customer base and the services you offer, it’s time to think about growing that customer base, and ultimately increase your business.
Here are some basic yet effective ideas to grow your business,
- Build Local Partnerships: Connect with local businesses, schools, and community centers. Partnering with them means they can refer customers to your CSC, and you can promote their services in return.
- Add New Services Based on Demand: Keep an eye on what people in your area need. If customers frequently ask for a service, like passport assistance or mobile recharges, consider adding it. Offering what people need most will keep them coming back.
- Use Social Media: Set up a simple Facebook page or create a WhatsApp group for your CSC Centre. Share updates, special offers, or reminders about available services. This way, people stay informed and are reminded of the services you provide.
- Offer Promotions or Discounts: Small discounts on high-demand services or bundled services can encourage more people to choose your CSC. Limited-time offers or “refer a friend” discounts are effective ways to attract new customers.
- Ensure Good Word of Mouth: A satisfied customer is your best marketing tool. Always be friendly, helpful, and accurate with your services. Happy customers will naturally tell others, and positive word of mouth is the easiest way to grow your customer base.
By focusing on these simple strategies, your CSC Centre can reach more people and build a loyal customer base over time.
How much you can earn from CSC ?
Now after learning all about different things, here comes the main question, how much can I earn from CSC? Well, spoiler alert, you can earn upto 1 lakh per month easily. But wait, there’s a little catch.
Earnings from a CSC centre can be different based on different locations, services you provide and your customer base. But on average you can easily earn 30k to 50k rupees per month from a crowded locality.
If you want to earn more than that, you can focus more on high margin services, we’ve discussed earlier. Your hard work can bring you huge profit, sometimes more than 1lakh per month.
Hello.
Good cheer to all on this beautiful day!!!!!
Good luck 🙂